Privacy Policy

Your privacy matters to us. This policy explains what information Ladli By House Of Luxury Clothes collects, why we collect it, and how we use it when you browse our website, create an account, contact us, or place an order.

We keep our approach simple: we collect only the details needed to serve you better, complete your purchase, improve your shopping experience, and keep your account and orders secure.

At a Glance

• We collect basic details needed for browsing, account access, orders, delivery, and support.
• We do not store sensitive payment credentials such as card, UPI, or net banking details.
• We use your information to process orders, communicate with you, and protect against misuse.
• You can contact us anytime for privacy-related questions or requests.

Personal Information We Collect

Website Visit Details

• Browser type, IP address, device information, time zone, and cookie data.
• Pages viewed, products explored, and search terms used to reach our website.
• General interaction data that helps us improve website speed, layout, and shopping flow.

Order Details

• Name, email address, and phone number.
• Billing address and shipping address.
• Payment-related information required by the payment provider to complete your order.

Google Login Data

• Name, email address, and profile picture received from Google.
• Used only to create your account, help you log in, and pre-fill basic account details.

Cookies and Sessions

• Cookies keep your session, cart, and website preferences working properly.
• You can refuse cookies through your browser settings.
• Some website features may not work correctly if cookies are disabled.

How Do We Use Your Personal Information?

We use your information to complete orders, arrange delivery, provide confirmations, respond to your questions, and improve your experience with Ladli.

Main Uses

• Processing payments and preparing order confirmations.
• Coordinating shipping and customer support.
• Checking orders for risk, misuse, or fraud.
• Sharing product updates or offers when appropriate and permitted.

Payment Handling

• Payments are handled through trusted third-party payment gateways.
• We do not store card, UPI, net banking, or other sensitive payment credentials.
• The payment provider's privacy and security practices apply to payment transactions.

User Data Security

• We take reasonable precautions to protect personal information from loss, misuse, and unauthorized access.
• Access to customer data is kept limited to what is needed for business and support purposes.
• No online system is completely risk-free, but we handle your information carefully and responsibly.

Policy Updates

We may update this policy when our website, operations, or legal requirements change. The latest version will always be available on this page.

Contact Us

For privacy questions, requests, or concerns, please email us at info@ladli.com or reach us through our Contact Us page.